The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Use verbal and non-verbal communication in a culturally sensitive manner
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Cultural differences of the client are identified. Completed |
Evidence:
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A rapport with the client is established to facilitate further conversation. Completed |
Evidence:
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Conventions of conversation and language patterns are respected. Completed |
Evidence:
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Language and concepts used are appropriate to the client. Completed |
Evidence:
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Gestures and non-verbal communication used are appropriate. Completed |
Evidence:
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Dress and attitude are appropriate for client interaction. Completed |
Evidence:
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Interact with clients in a culturally appropriate way
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Strategies for developing effective cross-cultural relationships are used. Completed |
Evidence:
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Barriers to effective cross-cultural communication are identified and addressed to maintain effective relationships. Completed |
Evidence:
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Strategies for resolving differences or misunderstandings are used. Completed |
Evidence:
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Resources to facilitate effective communication within the workplace are identified and used. Completed |
Evidence:
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Compliance requirements are based on culturally appropriate practices. Completed |
Evidence:
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